1. You will contact us via phone or our web site.
If by phone we will ask you a few questions regarding what type of flooring you are looking for. We will assist you as much as we can in our conversation to narrow down your flooring needs.
If by email you can let us know what you are looking for when you schedule your appointment.
2. One on one personal consultation
The store will come to you with samples and a flooring professional ready to answer all of your flooring questions. The areas to be covered will be measured and an exact quote for all materials and labor will be presented. Again you are under no obligation and our aim is to make your shopping experience as good as it can be.
3. Installation
Any flooring is only as good as the installation. We pride ourselves on being the best at what we do. Our goal is to accommodate you and give you what you expect. With many years of experience and technical training we feel we can meet those expectations.
4. Follow up
We will contact you after your project is complete to make sure you are completely happy. We value you as a customer and want to keep it that way.